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We’re different from other rental platforms

We're all about being flexible to suit your needs, offering two management solutions with varying degrees of involvement from you as the homeowner. We expertly handle all the details from professional photography to pricing, dealing with guest enquiries, and ensuring maximum exposure for your property across our partner network.

Your bach, your way

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Bachcare Host Logo
Bachcare - Flexible to suit your needs

Bachcare is our premium service. A hands-off approach that’s perfect for those who want us to manage the whole holiday rental process from start to finish. Ideal if you want a trusted professional on the ground to take care of cleaning and guest preparation.

20% service fee
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Bachcare - Bachcare works for you in four key areas

Bachcare Host is great for those who want to be a bit more hands-on with the management of their holiday rental. It’s suitable for owners who live nearby or have a lockbox onsite and would rather hire someone local to do their cleaning and linen.

15% service fee
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Bachcare works for you in four key areas

Bachcare - Bachcare works for you in four key areas

Our Bachcare team is available to guests around the clock to deal with all enquiries, after-hours calls or weekend emergencies.

Our local Managed Service Providers ensure your property is clean and organised before and after your guests. They keep an eye on your place and can organise maintenance and gardening if required.

Our Auckland-based support centre is on-hand 365 days a year for enquiries from you or your guests. You can pick up the phone and give them a call, or contact them online via your Bachcare Owner Portal. This also allows you to track bookings, finances, and request services.

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Our revenue team works to optimise your rental income.

We set your base rental rate according to market demand and supply, and use industry-leading software to adapt your price and minimum stays based on seasonality and occupancy, optimising your rental income and bookings. Why is this important? Because revenue-managed properties earn 8% more revenue and generate 16% more bookings.*

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Bachcare - Why use bachcare

Our talented marketing team keeps the Bachcare brand top of mind via digital advertising, print and radio.

Your property gains from maximum exposure on multiple accommodation sites — our own high-performing platform, Airbnb, Bookabach and booking.com. Properties featured on this partner network average 64% more bookings than those with a single listing, plus you don’t have to juggle multiple listings!

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Your property is a valuable asset so our reservation experts are watchful for any red flag bookings, and whether a booking is a good fit for your place.

Your local Managed Service Provider is on hand to ensure your property is treated with care. If issues arise during or after a booking, we have a clear, easy resolution process to follow.

The initial Happy Place assessment, which includes health and safety checks, is designed to ensure your property and peace of mind are always protected. Our mandatory cleaning service (a guest charge) helps keep your guests safe and your property in tip-top condition.

Bachcare is a proactive voice for the holiday home industry in local communities, working to ensure that any regulation changes work for our owners.

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24/7 Support

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Our revenue team works to optimise your rental income.

We set your base rental rate according to market demand and supply, and use industry-leading software to adapt your price and minimum stays based on seasonality and occupancy, optimising your rental income and bookings. Why is this important? Because revenue-managed properties earn 8% more revenue and generate 16% more bookings.*

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Industry-leading Revenue Management

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Our revenue team works to optimise your rental income.

We set your base rental rate according to market demand and supply, and use industry-leading software to adapt your price and minimum stays based on seasonality and occupancy, optimising your rental income and bookings. Why is this important? Because revenue-managed properties earn 8% more revenue and generate 16% more bookings.*

Enquire Now

Multi-channel Marketing

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Our revenue team works to optimise your rental income.

We set your base rental rate according to market demand and supply, and use industry-leading software to adapt your price and minimum stays based on seasonality and occupancy, optimising your rental income and bookings. Why is this important? Because revenue-managed properties earn 8% more revenue and generate 16% more bookings.*

Enquire Now

Protecting your Property

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Our revenue team works to optimise your rental income.

We set your base rental rate according to market demand and supply, and use industry-leading software to adapt your price and minimum stays based on seasonality and occupancy, optimising your rental income and bookings. Why is this important? Because revenue-managed properties earn 8% more revenue and generate 16% more bookings.*

Enquire Now

FAQs

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Do I need to provide linen for guests?

Nope – we take care of that. We offer two main options: either guests hire and pay at the time of booking (and we source from our local commercial supplier), or they bring their own. Alternatively, we can include commercial linen in your listing as part of the nightly rate which will then be deducted from your earnings.

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How does the check-in process work?

Most check-ins are contactless which is why we recommend having a lockbox for your house key. In some cases we may request your Managed Service Provider meet your guests to hand over the keys and welcome them to your holiday home. This is something we manage from our centralised support office.

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Who pays for cleaning and how does this process work?

The cleaning fee is covered by the guest when they book and is carried out by your local Managed Service Provider.

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What if I have future bookings with my current provider or property manager that I am moving from?

Not a problem. We can ensure we block those dates so you don’t end up with double bookings if you have some when you sign up!

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How can I keep track of my upcoming bookings, financial information and property performance?

The Bachcare Owner Portal is your own personal dashboard that allows you to track bookings and payments. You have the ability to monitor your holiday home's performance, right at your fingertips.

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What types of properties does Bachcare take onboard?

From classic Kiwi baches and ski chalets, to luxurious lodges and villas - we welcome them all. Our guests range from large families to couples so we like having a range of properties to suit their needs.

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What information will my guests receive, before and upon arrival?

When guests make a booking, they receive a confirmation email containing details of their stay and contact information for our support centre. When they arrive, a house pack made up of FAQs, property information, local tips, and the guest support line is available - you don't have to lift a finger!

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Can Bachcare help me set the right price for my property?

Absolutely! Our dedicated team take into account market demand, supply, and other comparable holiday homes in the area before they set a base rate. Industry-leading software is then used to adapt your price based on seasonality and occupancy in the area to get you the most bookings possible.

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Do I need specialist insurance to rent out my holiday home?

While we cannot offer insurance advice, you will certainly need it for your holiday home. Our team of New Owner Advisors is able to point you in the right direction!

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How much will I earn with Bachcare?

Your rental income with Bachcare will vary depending on the size and location of your holiday home. Get in touch with the team to discuss potential earnings for your specific property!

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I'm looking to buy a holiday home but I'm not sure where to look. Can Bachcare help?

We have a selection of holiday homes which have previously been advertised by Bachcare which are for sale! Buying an established holiday home rental is often a good place to start. Check out previous Bachcare holiday homes for sale here.

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How can I block out dates in my calendar so that I can use my holiday home?

Using your Bachcare Owner Portal, you will be able to block dates in advance so that you can go an enjoy your piece of paradise whenever you want. You can also book on the ground services using your portal, and block out any days required for that work to be completed.